Ce guide répertorie l'intégralité des codes de service (Service Call) extraits de la documentation technique.
| Code | Description / Détails | Catégorie |
|---|---|---|
| SC101-01 | Lamp Error (Scanning) | Scanner / Exposition |
| SC101-02 | Lamp Error (LED illumination adjustment) | Scanner / Exposition |
| SC102-00 | LED Illumination Adjustment Error | Scanner / Exposition |
| SC120-00 | Scanner Home Position Error 1 | Scanner / HP |
| SC121-00 | Scanner Home Position Error 2 | Scanner / HP |
| SC141-00 | Black level detection Error | Scanner / SBU |
| SC142-00 | White level detection error | Scanner / SBU |
| SC144-00 | SBU Communication Error | Scanner / SBU |
| SC151-00 | Black Level Error: Side 2 | Scanner / Recto-Verso |
| SC152-00 | White Level Error: Side 2 | Scanner / Recto-Verso |
| SC154-00 | Scanner Communication Error: Side 2 | Scanner / Recto-Verso |
| SC161-02 | IPU error (Lsync Error: Side 2) | Image Processing |
| SC161-20 | IPU error (DRAM initialization failure) | Image Processing |
| SC195-00 | Machine serial number error | Système |
| SC202-00 | Polygon Mirror Motor: ON Timeout Error | Laser / LDB |
| SC203-00 | Polygon Mirror Motor: OFF Timeout Error | Laser / LDB |
| SC204-00 | Polygon Mirror Motor: XSCRDY Signal Error | Laser / LDB |
| SC220-01 | Leading Edge: LD1 synchronization detection error: Bk | Laser / LDB |
| SC220-04 | Leading Edge: LD1 synchronization detection error: Ye | Laser / LDB |
| SC230-01/04 | FGATE ON Error (Bk, Cy, Ma, Ye) | Laser / LDB |
| SC231-01/04 | FGATE OFF Error (Bk, Cy, Ma, Ye) | Laser / LDB |
| SC240-01/04 | LD error (Bk, Cy, Ma, Ye) | Laser / LDB |
| SC272-01/10 | LD driver communication error (Bk, Cy, Ma, Ye, Other) | Laser / LDB |
| SC285-01 | Skew Motor Power Control Error | Laser / LDB |
| SC285-02 | MUSIC error | Laser / LDB |
| SC285-03 | Insufficient MUSIC patterns | Laser / LDB |
| SC312-01/04 | Charge Roller HVP_CB Output Error (K, C, M, Y) | Image / Charge |
| SC324-01/05 | Development motor Lock (Bk ou CMY) | Moteur Image |
| SC360-01/04 | TD sensor adjustment error (K, C, M, Y) | Capteurs Image |
| SC361-01/04 | TD sensor output error: Upper Limit (K, C, M, Y) | Capteurs Image |
| SC362-01/04 | TD sensor output error: Lower limit (K, C, M, Y) | Capteurs Image |
| SC370-01/03 | TM (ID) sensor calibration error (F, C, R) | Capteurs Image |
| SC371-01/03 | TM/ID sensor output error: Background area | Capteurs Image |
| SC375-01/03 | TM/ID sensor output error: Detection of belt breakage | Capteurs Image |
| SC396-05 | Drum motor (CMY) Lock | Moteur Image |
| SC441-00 | Drum transfer motor: Lock | Moteur Transfert |
| SC442-00 | ITB Lift Error | Moteur Transfert |
| SC452-00 | Paper transfer contact and release motor error | Moteur Transfert |
| SC491-00 | High voltage power source: charge/development error | HT (Haute Tension) |
| SC492-00 | High voltage power source: image/paper transfer error | HT (Haute Tension) |
| SC497-00 | Machine temperature detection thermistor error | Capteur Système |
| SC498-00 | Temperature and humidity sensor Error | Capteur Système |
| SC501/502-xx | 1st/2nd Tray Lift/Descent Error (Main Machine) | Magasins Papier |
| SC503/504-xx | 3rd/4th Tray Error (LCT, Tandem, etc.) | Magasins Papier |
| SC505-44 | Bypass Tray Size Detection Error | Magasin Papier |
| SC520/521-xx | Transport / Registration / Duplex Motor Lock | Moteurs Papier |
| SC522-00 | Paper Exit Motor: Lock | Moteurs Papier |
| SC530-00 | Fusing Exhaust Fan Lock | Ventilation |
| SC531-01/03 | Development / Drive Cooling Fan Lock | Ventilation |
| SC533-xx | PSU Exhaust / Cooling / Controller Fan Lock | Ventilation |
| SC534-xx | Main Exhaust / Toner Supply / Ozone Fan Lock | Ventilation |
| SC535-00 | Paper Exit Cooling Fan Lock | Ventilation |
| SC540-00 | Fusing Motor: Lock | Moteur Four |
| SC541-xx | Thermopile / Thermistor Disconnection/Short-circuit (Center) | Four (Fusing) |
| SC542-xx | Fusing Center does not reload (incl. Low Power) | Four (Fusing) |
| SC543-00 | Thermopile (Center) high temperature (Software) | Four (Fusing) |
| SC544-xx | High temperature detection (Hardware) - Center | Four (Fusing) |
| SC545-xx | Fusing Central Lamp Continuously Heat | Four (Fusing) |
| SC547-xx | Zero-cross Error (Relay, Frequency) | Four (Fusing) |
| SC549-xx | Fusing Shield Operation Error | Four (Fusing) |
| SC551-xx | Thermopile / Thermistor Disconnection/Short (Edge) | Four (Fusing) |
| SC552-xx | Fusing Edge Does Not Reload | Four (Fusing) |
| SC553/554 | High temperature detection (Software/Hardware) - Edge | Four (Fusing) |
| SC555-xx | Fusing Edge Lamp Continuously Heat | Four (Fusing) |
| SC557-00 | Zero Cross Frequency Exceeded | Four (Fusing) |
| SC558-01 | Low Input Voltage | Four (Fusing) |
| SC559-00 | Fusing Jam Detected for 3 Times Consecutively | Four (Fusing) |
| SC561/571/581 | Pressure Roller Thermistor Disconnection (C/E/Full) | Four (Fusing) |
| SC562/572/582 | Pressure Roller Does Not Reload | Four (Fusing) |
| SC563/573/583 | Pressure Roller High Temp Detection (Software) | Four (Fusing) |
| SC564/574/584 | Pressure Roller High Temp Detection (Hardware) | Four (Fusing) |
| SC569-00 | Paper Exit / Pressure Release Motor Error | Moteur Four |
| SC620-xx | ADF Communication error (1, 2, 3, 4) | Comms / ADF |
| SC621-00 | Finisher communication error | Comms / Periph |
| SC622/623 | Paper Bank / LCIT Communication error | Comms / Periph |
| SC632/635 | Counter device error (1 to 4) | Système |
| SC636-xx | IC Card / Expanded Authentication Error | Système |
| SC637-xx | Tracking Information Notification Error | Système |
| SC641-xx | Communication error BICU / Controller board | Comms / Interne |
| SC650-xx | Remote Service Modem Communication Error | Comms / Modem |
| SC651/652 | Remote Service Dial-up / ID2 Mismatch | Comms / Modem |
| SC663-xx | Reset Detection (Imaging/Transport IOB) | IOB / Engine |
| SC664-xx | VODKA SRAM access/launch Error | IOB / Engine |
| SC665-xx | IOB / Controller / IPU / Vodka / Macaron Comms Error | IOB / Engine |
| SC667/668 | Device Mode / Version Setting Error | IOB / Engine |
| SC669-xx | EEPROM (Open, Read, Write, Close, Verification) Error | IOB / Engine |
| SC670-xx | Engine / IPU startup / Link up Error | Système |
| SC672-xx | Controller startup error | Système |
| SC673-10 | Smart Operation Panel communication error | Système |
| SC674-xx | Transfer Error (M2P / PCI) | Système |
| SC681-xx | Toner Bottle ID Chip Comm Error (K, M, C, Y) | RFID / Consommables |
| SC682-xx | TD Sensor Communication Error (K, M, C, Y) | RFID / Consommables |
| SC687-00 | PER Not Received Error | Système |
| SC700/701 | SPDF/ADF: Motor / Driver / Pick-up Error | ADF |
| SC702/720/721 | Protection Device Intercept Error | Finition |
| SC720/721/722 | Motors (Transport, Jogger, Stapler, Exit, Punch, etc.) | Finisher |
| SC723/724 | Power / Transport / Stapler (Internal Finisher) | Finisher |
| SC727-xx | Connection / Crease / Fold Motor Error | Finisher |
| SC761-xx | Protection Device Intercept (5V / 24V) | Finisher |
| SC791/792 | Bridge unit / Finisher presence mismatch | Finisher |
| SC816-xx | Energy save / Subsystem / STR Error (00-98) | Système |
| SC817/818 | Digital Signature / Watchdog timer error | Système |
| SC819-00 | Kernel halt error | Système |
| SC821/839 | Self-diagnostics (ASIC, HDD, NIC, NVRAM, RAM, ROM, Flash) | Système |
| SC840/841 | EEPROM Access / Read error | Système |
| SC842/843 | NAND-Flash / eMMC Rewrite frequency error | Système |
| SC845-xx | Board Error (Engine, Controller, Panel, FCU) | Système |
| SC850/851 | Network / IEEE 1394 I/F Error | Système |
| SC855/857 | Wireless LAN / USB I/F Error | Système |
| SC858/859 | Data Encryption / HDD Key / NVRAM Error | Sécurité |
| SC860-xx | HDD Startup / File System / Encryption Error | HDD |
| SC861/862 | HDD Retry Failure / Max Defective Sectors | HDD |
| SC863/864/865 | HDD Data Read / CRC / Access / Timeout Error | HDD |
| SC866/868 | SD Card Authentication / Removed Error | Système |
| SC869-xx | Malfunction detection (Continuous) | Système |
| SC870-xx | Address Book data error (00-60) | Système |
| SC871-xx | FCU job error | Fax |
| SC872/873 | HDD Mail reception error | Système |
| SC875/876 | Delete All Error (HDD erasure) / Log Data Error | Système |
| SC877/878 | Security card / TPM / USB Flash / DESS Error | Sécurité |
| SC880-00 | MLB error | Système |
| SC882-01 | Smart Operation panel software error | Système |
| SC890-xx | PaaS function (Tampering / Suspend) | Système |
| SC899-00 | Software performance error | Système |
| SC900-00 | Electric counter error | Système |
| SC910/914 | External controller error | Système |
| SC919-00 | External controller down | Système |
| SC920/921 | Printer Error (Memory, Font, Filter) | Système |
| SC925-xx | NetFile function error / HDD defective | Système |
| SC990/991 | Software operation error (Recoverable or not) | Système |
| SC992-00 | Undefined SC issued | Système |
| SC994-00 | Undetectable abnormality operation error | Système |
| SC997/998 | Application function selection / Start error | Système |